HealthBridge Group
About
To contact the HealthBridge Help Desk, please call ext. 4357 and press option 1.
The HealthBridge Group is responsible for the implementation and maintenance, of the clinical documentation system in the inpatient and ambulatory settings. We provide end user training as well as 24 x 7, application support to all clinical and ancillary users.
From the following you may access the facilities Quick Reference Guides (QRG's).
Healthbridge provides a mobile app called Sunrise Mobile, allowing you to view your patients medical records such as Results, Documents, Allergies, Problems, Orders, Flowsheets and more on your personal and downstate issued devices.
Instructions for installation
Personal devices: Requries encryption
- Sign the Encryption Form
- Install the Microsoft Intunes Enryption on your device
- Send the signed Encrytion Form along with the device model and serial number to Help@downstate.edu requesting the Sunrise Mobile app to be installed on your personal device
- Once we receive your request, it will take 24hrs for the Sunrise Mobile app to be installed and configured on your device
Downstate Issued devices: Encryption already installed
- Send an email to Help@downstate.edu requesting the sunrise mobile app to be installed. Please provide the device model and serial number
- Once we receive your request, it will take 24hrs for the Sunrise Mobile app to be installed and configured on your device
Training Materials
Videos
PDF Guides
Videos
PDFs
- Patient Flow: Bed Management User Guide
- Patient Flow: Bed Turnover User Guide
- Patient Flow: Care Visibility User Guide
- Patient Flow: Mobile User Guide
- Patient Flow: Reports User Guide
- Patient Flow: Transfer Center User Guide
- Patient Flow: Transport User Guide
- Admissions Worklist Cheat Sheet
- BMS Terminology
- BMS Tiles and Icons
- BMS Tiles and WL
- BTO Terminology
- BTO Tiles and WL
Videos
Videos
PDFs
- iPro Anesthesia User Guide
- iPro Quick Reference Guide
- iPro Technical Support Guide
- Booking Add On Case
- Moving Patient to a different OR Room
- Adding and Removing Temporary Location
- Adding Private Patients to Case List
- Changing Patient Location
- Creating Case List
- Adding a Visit to a Surgery Case
- Scheduling and Surgical Care Workflow
- Selecting Performed Procedure as Primary
- Printing Surgery Schedules
- Printing Preference Cards
- Finalizing Schedules
- Cancelling Cases Day of Surgery
- Submitting Charges
Video Demos
HealthBridge ED Training Video
PDFs
- Lesson 1 Introduction to Sunrise Emergency Care
- Lesson 2 Using the Status Board
- Lesson 3 Reviewing the Patient Chart
- Lesson 4 Documenting ED Provider Notes
- Lesson 5 Entering Orders
- Lesson 6 Managing ED Discharge Tasks
- Lesson 7 Workflow Manager and Signature Manager
- Miscellaneous Documenting Additional Emergency Care Provider Notes
HealthBridge Request Forms
INTERNAL ACCESS ONLY
PatientKeeper delivers a unique provider-friendly user experience, which pulls in information from our hospital’s EMR system Healthbridge. PatientKeeper is not bi-directional, so it does not feed information back to Healthbridge, only Healthbridge feeds information to PatientKeeper. Providers can send secure messages about their patient’s care using the built in messaging system. PatientKeeper also provides a Sign-Out feature that improves communication and workflow between physicians at the transition of care. Physicians save time, while avoiding missed tasks or overlooking crucial patient information that needs to be passed along at shift changes. Sign-Out provides a continuity of care that facilitates faster discharges, enhances patient safety, and aids compliance with Joint Commission patient safety requirements.
PDF Files
- How to access Patient Keeper on Android devices
- How to access Patient Keeper on Desktop
- How to access Patient Keeper on IOS devices
- PatientKeeper Quick guide for Android
- PatientKeeper Quick guide for iOS devices
- PatientKeeper Quick Guide for Desktop
- PatientKeeper Assignment List and Patient List
Video Demos
Competency Checklist
After Reading and watching the provided materials for PatientKeeper Training, please fill out and sign the competency checklist and send it to help@downstate.edu requesting to get access to PatientKeeper. Once we get this request, we will create your account and send it to you by email. Thank you
Direct App Links
- Entering Advanced Orders
- Entering Basic Orders
- Health Issues Manager
- ICD10 Health Issues
- Maintaining Orders
- Signing And Verifying Orders
- ICD-10 Alert
- Order Reconciliation Manager
- Results Tab
- Clinical Documentation
- Synapse
- Creating Case List
- Printing Preference Cards
- Printing Surgery Schedules
- Printing Referrals
- Responding to Referrals
- Sending External Referrals
- Sending Internal Referrals
- Viewing Referrals
- acronym Expansion Features
- Allergy
- Encounter Forms
- Healthbridge Competency CheckList
- Patient Header SOGI
HealthBridge Applications Staff
| Name | Title |
|---|---|
| Michelle Daniels-Devore | AVP Deputy Chief Information Office |
| Jeffrey Lee | Senior EMR Project Manager |
| Jesus Salvacion | Senior Project Manager |
| Michael Oji | Clinical Project Manager |
| Marva Lawrence | Special Clinical Project Manager |
| Jack Gruia | Clinical Project Manager |
| Freddy Dominguez | Senior Analyst |
| Danielle Bishop | Supervising Programmer Analyst/Project Lead |
| Tanisha Anderson | Senior Analyst |
| Laurie Ferguson | Pharmacy Analyst |
| Shamar Garcia | Training Coordinator |
| Shazia Akhter | Junior Clinical Analyst |
| Malaika Chikazunga | Senior Testing Analyst |