Telecommunications Group
Contacts
| Name | Phone | |
|---|---|---|
| Telecom Director | (718) 270-7692 | Lou Santoro |
| Telecom Administrator | (718) 270-2433 | Uriah Gardner |
| Telecom Wireless Services Specialist | (718) 270-7689 | Ricardo Lorenzo |
| Telecom Technician | (718) 270-1776 | Phil Fried |
| Telecom Technician | (718) 270-7769 | Raymond Berrios |
| Service Requests | (718) 270-2840 | Telecom Main |
Documentation
- Apple Device Policy
- User Interface for Avaya Modular Messaging
- Cellular Request Form
- Cellular Telephone Receipt
- Classes of Restriction for Campus Telephones
- International Roaming Rates
- International Roaming Request Form
- Modular Messaging Instructions
- Mobile Device Policy
- Pager Request Form
- Telephone Dialing Instructions
- How to Process a Telephone Request
- Controlling Telephone Costs
- Voice Messaging System Overview
Current Projects
- Increased redundancy and upgrade for voice access — this wil ensure that SUNY Downstate has multiple entry points for all voice and data services, and that failover and redundant systems are adequate for the Center to carry out it’s mission in the event of a disaster.
- Physical Plant enhancements
- Web-based on-call scheduling
- Web-based paging
- Station review — this project will document the complete internal cable infrastructure at Downstate.
- Implementing Pinnacle telephone billing system.
- Improvements to cellular coverage within the Downstate campus.