Telecommunications Group
Contacts
| Name | Title | Phone |
|---|---|---|
| Lou Santoro | Telecom Director |
(718) 270-7692 |
| Uriah Gardner | Telecom Administrator | (718) 270-2433 |
| Ricardo Lorenzo | Telecom Wireless Services Specialist |
(718) 270-7689 |
| Phil Fried | Telecom Technician | (718) 270-1776 |
| Raymond Berrios | Telecom Technician | (718) 270-7769 |
| Telecom Main | Service Requests | (718) 270-2840 |
Documentation
- Apple Device Policy
- User Interface for Avaya Modular Messaging
- Cellular Request Form
- Cellular Telephone Receipt
- Classes of Restriction for Campus Telephones
- International Roaming Rates
- International Roaming Request Form
- Modular Messaging Instructions
- Mobile Device Policy
- Pager Request Form
- Telephone Dialing Instructions
- How to Process a Telephone Request
- Controlling Telephone Costs
- Voice Messaging System Overview
Current Projects
- Increased redundancy and upgrade for voice access: this will ensure that SUNY Downstate has multiple entry points for all voice and data services, and that failover and redundant systems are adequate for the Center to carry out it’s mission in the event of a disaster.
- Physical Plant enhancements
- Web-based on-call scheduling
- Web-based paging
- Station review: this project will document the complete internal cable infrastructure at Downstate.
- Implementing Pinnacle telephone billing system.
- Improvements to cellular coverage within the Downstate campus.