Accessibility Statement

SUNY Downstate Health Sciences University is committed to providing a web presence that is accessible to all users, including individuals with disabilities. We design, develop, and maintain our websites with the goal of conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, consistent with the U.S. Department of Justice's Title II final rule (April 2024) and applicable state and federal requirements.

Reporting an Accessibility Issue

If you encounter content on our website that is not accessible to you, or if you need information provided in an alternative format, please contact us at webmaster@downstate.edu. To help us respond quickly, please include:

• A description of the accessibility issue or the format you need
• The URL (web address) of the page or document
• Your name and preferred contact information

Our commitment: We will acknowledge your message within 2 business days and provide either a resolution or a status update within 10 business days. For time-sensitive issues — such as inaccessible forms tied to application deadlines, registration, or patient care — we will prioritize an expedited response.

Formal Complaints

For formal complaints regarding accessibility or discrimination, please contact the Office for Institutional Equity:

Office of Diversity & Inclusion SUNY Downstate Health Sciences University 450 Clarkson Avenue, Box 1220 Brooklyn, NY 11203 Phone: (718) 270-1361 Fax: (718) 270-2276

Formal complaints will be handled in accordance with ODI's Complaint Procedure Process.

Ongoing Improvement

Web accessibility is an ongoing effort. We regularly audit our site, remediate identified issues, and train content contributors. We welcome feedback that helps us improve.