Windows 11 Upgrade
By Information Services | May 1, 2026
Dear Downstate Community,
As previously communicated, Windows 10 has reached end of life and is on extended support through October 2026. Most compatible PCs have already been upgraded to Windows 11.
Remaining Windows 10 devices require hardware replacement and for those an IT technician will contact you to schedule the upgrade.
What does this mean to you?
All users must store work files and documents in approved network shares or Microsoft
OneDrive.
Please note:
- Data stored locally (e.g., Desktop, Downloads, Documents folders) will not be migrated or saved during the upgrade unless it is configured for backup in OneDrive. This ensures a smooth upgrade process, reduces the risk of data loss, and aligns with SUNY and Downstate policies and security best practices.
- The upgrade process involves replacing the PC, reinstalling applications, and restoring user data. This can take up to 2–3 hours. Please plan accordingly.
Have more questions?
Please see this knowledge base article for more information on how to use OneDrive
and related security guidelines.
https://services.downstate.edu/TDClient/277/Portal/KB/ArticleDet?ID=10779
If you need further assistance or would like to schedule an upgrade, please contact the IT Help Desk at help@downstate.edu.
Thank you.