- Try to be as specific as possible. If you had trouble with a specific resource, journal, or book, provide the title.
- List the steps you took leading up to the problem. (e.g. which page you tried to access a resource from, what searh terms you used, etc).
- Try to be as exact as you can with any error messages you received.
- If you need to request a copy of an article from a journal that the Library doesn't subscribe to, please use the Interlibrary Loan system, located here.