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Frequently Asked Questions

 

Submit a request to help@downstate.edu with a filled Account Access Form (accessible only within Downstate)

Go to portal.office.com in an Internet Browser.  Click on the Outlook icon from the main page.  Click HERE for more Outlook information

Go to portal.office.com in an Internet Browser.  Click on the OneDrive icon from the main page. Click HERE for more OneDrive information

Follow the following instructions

  • Dial 718-270-7777
  • When system answers, enter # and follow the voice prompts to enter your associated extension and password
  • Retrieve message as though you were on campus

Click HERE for some simple and short videos to help you started

Click HERE for some helpful tips