Educational Desktop Testing & Support

Our Mission

  • To monitor and maintain 430+ public computers across a variety of 23 public computer labs and areas
  • To provide technical assistance for computers and software during scheduled events, such as computerized testing in public computer labs and classrooms
  • To provide support for faculty and staff computers located in the Health Science Education Building in partnership with other campus infrastructure subgroups in Information Systems such as the Help Desk and Network Technology Group


  • Jogy Mathew
  • Lewis Gersten
  • Karl Wang

Supported Applications & Infrastructure

  • Support of desktop computers for faculty and staff
  • Microsoft Windows 7, 10
  • Microsoft Office 365
  • Computerized exam systems such as ExamSoft, NBME and Respondus Lockdown Browser
  • NetSchool