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UHD is proud to recognize Lisa Noel-Deallie, Kerby Desmornes, and Elizabeth Burnette
of the Cath Lab and PIRR as our Employees of the Month for July 2026.
Excellent patient care depends on clinical skill, but patients also remember how we
make them feel. Lisa, Kerby, and Elizabeth demonstrated the compassion, reassurance,
and respect we expect throughout UHD while caring for a patient who later wrote to
recognize their professionalism, empathy, and kindness.
The patient’s message reminds us that every member of our team has an opportunity
to make a difference. Helping patients feel heard, supported, and confident in their
care is an important part of the patient experience.
The patient's words below serve as a powerful reminder that outstanding healthcare
extends far beyond a procedure. It is also about helping patients feel heard, supported,
and confident in the care they receive.
Congratulations to Lisa, Kerby, and Elizabeth, and thank you to our entire Cath Lab
and PIRR team for demonstrating the dedication to patient-centered care that makes
UHD a special place to receive care.
In the Patient's Own Words:
I would like to express my heartfelt appreciation to the exceptional nurses and staff
who cared for me during my visit.
Before my procedure, I took the time to prepare and understand what to expect. Even
so, what truly made the experience remarkable was the compassion, kindness, and respect
with which I was treated. The care I received went far beyond the procedure itself—it
brought comfort, reassurance, and confidence during a time when it was needed most.
I would especially like to recognize Nurse Kerby Desmornes, Nurse Elizabeth Burnette,
and Nurse Lisa Noel-Deallie. Each of them demonstrated professionalism, empathy, and
genuine dedication to patient care. Their warmth and attentiveness transformed what
could have been a stressful experience into one that I will always remember with gratitude.
Downstate is truly fortunate to have such outstanding employees. They exemplify the
very best of compassionate healthcare, and I hope they receive the recognition they
so richly deserve.
Please extend my sincere thanks to each of them for making such a meaningful difference
in my experience.
Thank you.
GREAT JOB!!
THANK YOU, CATH LAB AND PIRR STAFF, FOR THE OUTSTANDING TREATMENT I RECEIVED WHILE
IN YOUR CARE!!!
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