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The UHB Update

News from the University Hospital of Brooklyn | May 2021

A Message from David H. Berger, MD, MHCM, FACS
CEO of University Hospital of Brooklyn   

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Recently, an associate editor was dismissed from a major medical journal resulting from a podcast where he stated that there can’t be racism in health care since physicians are not racist. His assertion that racism (i.e. racial bias) is absent in healthcare is incorrect.

This incident brought to mind a book I read called Thinking Fast and Slow by Daniel Kahnemann. The book is based on Kahnemann’s Nobel Prize winning work describing the two types of human thought. System 1 thought (98% of thinking) is fast, instinctive, and emotional. Examples of System 1 thought include answering the equation “2 + 2 = ?” or filling in the blank "war and . . . ” System 2 thought is slow, effortful, infrequent, logical, calculating, and conscious. An example of System 2 thought includes trying to compare two automobiles being considered for purchase based on price and quality. 

When we take our time to think of ourselves interacting with people who may be different than us, we know--based on societal norms--that we should treat everyone the same and avoid bias (racial, gender-based, sexual orientation based, body-type based, etc.). However, often when we interact with people on a day-to-day basis, our System 1 thinking takes over. We may quickly create a plausible theory of what is driving someone’s particular action or behavior by relying on our own associations and previous memories, without accounting for the experiences, memories, and feelings of others. While our System 2 thinking tells us we do not possess bias, our System 1 thinking may in fact lead us to demonstrate unintended or “implicit” bias.

Why should we care about implicit bias in health care? Marginalized people, such as people of color, are more likely to be seen in emergency situations as criminal and violent. In medical settings, these groups are more likely viewed as noncompliant with their medication. They may also be viewed as more likely to be medication-seeking or to have ulterior motives other than trying to receive needed care (1).

With obesity, the stigma patients face can mean another health issue goes undiagnosed and untreated. Unlike other health conditions, such as an autoimmune disorder or opioid use disorder, obesity is a diagnosis that is visible that often result in others making judgments. Health providers often assume patients who are morbidly obese cannot conform to lifestyle modifications, that they haven’t looked at changing their diet, or that they have yet to try an exercise program. So, the assumption is that they’re just lazy (1).

These implicit biases have consequences for patients. Racial and ethnic minorities and women are subject to less accurate diagnoses, curtailed treatment options, less pain management, and worse clinical outcomes. The risks Black women face in childbirth came into the spotlight when tennis pro Serena Williams nearly died after giving birth to her daughter. Williams said that a day after her emergency C-section, she felt short of breath. Given her history of blood clots, she knew something was wrong. She struggled to convince doctors, and when they finally checked her, it turned out she had several clots in her lungs. Her insistence likely saved her life (2).

What can we do to address the issue of implicit bias? The first step is education. I believe that most healthcare workers don’t purposefully treat patients differently based on race, gender, sexual orientation, etc.  However, I also know that our personal experiences can dictate our responses to patients that may be interpreted as biases. By acknowledging the issue of implicit bias in healthcare, we can begin to identify solutions to providing everyone with the most appropriate care, in the most appropriate setting, and at the most appropriate time.

Notes:

1. Taken from https://www.ajmc.com/view/implicit-biases-have-an-explicit-impact-on-healthcare-outcomes

2. Taken from https://www.nbcnews.com/news/us-news/how-training-doctors-implicit-bias-could-save-lives-black-mothers-n873036



Honoring our Nurses during National Nurses Week: May 6-12

Downstate will celebrate National Nurses Week (May 6-12) and provide special recognition to the vast contributions and positive impact of our nurses. We will also acknowledge their service to our community through the COVID-19 response effort, as well as their many other great accomplishments. Nurses are essential to the patient experience, serving as the bridge to compassionate health care.

We will hold many events throughout the week, with each day providing opportunities to celebrate our dedicated Nursing staff. Please look at our Calendar of Events below that also includes events for Hospital Week (May 9-15)! We encourage our nurses and all our staff to participate in the many amazing events available. Thank you all for your dedication to excellence in patient care!

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Sneak Peak at our New Mammography Unit

Take a look at the new state-of-the-art Mammography Unit that will be opening soon at UHB. Stay tuned for more details on this as we get closer to our grand opening.

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Finding Out Who is a Great Catch

Just in time for baseball season, we plan to celebrate those who have helped improve patient care by making a “Great Catch.” Every month, we’ll be visiting our units to deliver “A Great Catch” Recognition Buttons to thank staff for the most significant risk to Patient Safety averted. Keep up the great work and we will be arriving to your unit soon.

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April’s Employee of the Month – Claire Dufour

Claire Dufour

Claire Dufour is a member of the University Hospital Pharmacy Department and is recognized for exemplary professionalism. She troubleshoots issues and walks the walk. Ms. Dufour triages problems with nursing and helps with delayed medication dispensing issues. Some examples of her great work would be providing the COVID-19 vaccines in a timely manner on the evening shift and nightly reconciliation of inventory. She does not hesitate to step in and take on additional responsibilities. Ms. Dufour is an outstanding liaison for nursing and medicine.  

Ms. Dufour is a facilitator that shares her knowledge of medications with all staff and provides drug information. She is a strong leader and has the ability to empathize with staff when they require assistance and mentoring. She focuses on the task-at-hand and always has success at rallying the team to focus on patient care. Ms. Dufour is an exemplary employee and an asset to Downstate.

Thank you so much for your hard work and dedication. Congratulations on being our Employee of the Month for April 2021.

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SUNY Downstate Health Sciences University
450 Clarkson Avenue
Brooklyn, NY 11203
phone: (718) 270-1000