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SUNY Downstate Health Sciences University

Occupational Therapy Program

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Interested in using this resource? It’s already available!

Contact Dr. Jasmin Thomas for authorized permission to use the curriculum:
jasmin.thomas@downstate.edu

Emotional Intelligence

Video: Confidence In The Clinic

The “Confidence in the Clinic” vignette demonstrates issues that can arise in the supervisor-supervisee relationship when personality, learning, and/or teaching styles might not match. The scenario also examines the challenges a student may face when working in a fast paced setting. Verbal communication skills, flexibility, open mindedness, and responsivity to feedback are examined in this vignette.

Small Group Discussions

Individuals can break up into small groups and discuss the topics and issues addressed in this video.

Suggested Questions

  1. What could Student Joy have done to develop a better working relationship with her supervisor? What specific soft skills could Student Joy have used in this scenario?
  2. How might gender or culture have played a role in how this situation developed?
  3. How could this experience affect Student Joy’s performance and motivation in the future?
  4. Self-efficacy is defined as one’s belief in their ability to successfully achieve goals or complete tasks. Can a student’s self-efficacy play a role in how they respond to feedback? Can self-efficacy influence a student’s success during fieldwork? How?
  5. What are ways a student can build self-efficacy?
  6. How can a student negotiate and adapt to a supervisors’ mentoring style that does not match the student’s learning style?
  7. If a supervisor does not provide frequent and/or constructive feedback, how could a student ask for feedback and clarification from the supervisor?
  8. In this scenario, how could Supervisor Andy adapt his teaching style or expectations to help Student Joy be successful in fieldwork?

Role Play

Students can role play this scenario in order to facilitate an understanding of the characters, emotions, and challenges demonstrated in this video.

 

Video Disclaimer: These videos contain dramatized content used for educational purposes that do not represent the viewpoints or opinions of the actors, students, the Downstate Occupational Therapy Department, nor SUNY Downstate Medical Center.