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SUNY Downstate Medical Center
Special Treatment and Research (STAR) Health Center

STAR Health Center (SHC)

Administrative Staff

Verneal Kizer-Cooper

photo of Verneal Kizer-Cooper

Ms. Cooper joined the SHC in 2005 as a patient greeter and administrative assistant. In 2007 she was promoted to Administrative Support Supervisor. In this role, she oversees all activities related to patient scheduling and maintenance of medical records. Ms. Cooper holds an associate's degree in human services is currently working towards completion of a bachelor's degree in health administration.

Susan Hamilton

photo of Susan Hamilton

Ms. Hamilton, Administrative Secretary, joined the STAR Program as a temporary worker in 1994. She worked in the main office and the WIHS program before transferring to the SHC. She is currently completing a BS in Nursing and also presently works as an emergency medical technician (EMT) for the Fire Department of New York.

Jannette Yee-Reid

photo of Jannette Yee-Reid

Ms. Yee-Reid has joined the SHC as a Registrar in 1997. Prior to her tenure at University Hospital, she worked for eight years at Long Island College Hospital in the Department of Obstetrics and Gynecology.


Natalie Mitchell, AOS

Natalie Mitchell joined the STAR Health Center in 2007 as a temporary Administrative Assistant. In 2010, she became a permanent staff member (Secretary II). She handles patient scheduling and related clerical duties. Ms. Mitchell has an Associate’s degree in Occupational Studies/Medical Assisting from ASA College.