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SUNY Downstate Medical Center
Downstate Depot - Quick Copy Center (QCC)

Your Source for One-Stop Copy and Print Services

QCC INFO

Phone: 718-270-1117
Fax: 718-270-3724
MailStop: 34
Email: QCC@downstate.edu
Location: UH B-538 (Enter thru Downstate Depot Reception UH B-530A ;UH Basement opposite Medical Records)
Hours: M-F 9am to 5pm

News:

Recharges Your SMRT online account records show your account's current allocation in the recharge section "Duplic" (object code 9500). You can contact QCC to get your current year-to-date expenses in order to determine your true current available recharge balance.

  • Be aware that some Recharges are delayed in SMRT. QCC recharges have been processed to DMC Financial Management on a monthly basis. However, the posting of many recharges in SMRT are not yet up to date due to SUNY (Albany) program changes in how recharges are processed.

Welcome to the Downstate Depot - Quick Copy Center! We're Here for You

Mission

The QCC can process your complex and high volume B&W copy jobs as well as reports, examinations, and on-demand emergency copying needs.

 

What We Provide

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The QCC serves the DMC Community in fulfilling all duplicating and printing needs for the Academic and Hospital enterprises of SUNY Downstate Medical Center. The staff of the QCC is committed to providing the most cost effective and efficient printing services processed in an expedient manner with the highest quality standards. The QCC provides high quality fast turnaround and the most cost effective methods to satisfy your requests by analyzing your particular needs and routing the job to either an in-house digital copier or an external vendor that provides the best service for your project.

The QCC offers a broad range of services for internal production including, but not limited to:

  • Single and Double sided copying (Digital Black & White) on a variety of paper stocks.
  • Cutting
  • Folding
  • Copying onto transparency material (Black & White)
  • Laminating (from 2¼" X 3¾" to Tabloid 11½" X 17½")
  • Saddle Stitched Booklets
  • Stapling

The QCC will also offers assistance and will coordinate the processing of external vendor print/copy services for your One Stop Print & Copy Needs.

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Preparing Your Copy/ Print Job: Plan Your Job With Enough Lead time!

Click Here for critical tips on preparing your job for quality and efficiency.

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Submitting your Job

Detail instructions and QCC Job Form*. A separate Purchase Requisition Form is NOT needed.

*Interactive pdf format forms: Return to this online page when initiating a new blank form to ensure having the most current updated form as future form improvements are made. Forms can be completed then downloaded/ saved to your hard drive with a unique document name ('file', 'save as'). You will need to print the completed form for signature and processing; Then scan the signed form and attach to an e-mail.

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UHB Medical Record Forms Production

Some UHB Forms (authorized by Health Information Management -HIM, aka Medical Records) are printed by the QCC.

All other UHB forms that are more cost effectively printed by external vendors are ordered by UHB's HIM department and processed through State Purchasing.

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Special Print Projects/ External Vendor Printing

The QCC coordinates external work with the DMC State Purchasing Department and has a network of outside vendors that allow us to offer you a wide range of additional services, or as needed if job can not be completed internally by your required completion date. If you have a special project that you are working on please call us and give us the opportunity to recommend the most cost effective and efficient off-site vendor to process your request.

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DMC Stationery: Letter Head, Envelopes and Business Cards

Click Here for more info on DMC's Stationery procurement program through DupliOnline.

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What will My Job Cost?

QCC Pricing Guide provides a basic tool for estimating your job. The actual cost of your job is dependent upon all set up, production and finishing processes that are needed. The QCC will normally provide you with an estimated cost at the time your job is submitted. If you are planning a copy job, please contact us at extension 1117 during your planning process and we will provide you with an estimated cost based on the specifications you provide to us. Please be aware that job quotes/ prices are based on work specified in the quote only.  Changes in any specification in the quote will invalidate the original quoted price and require recalculation of the cost.  Contact the QCC for external vendor estimates (subject to State Purchasing process).

Quick Copy Center Pricing Policy: Rates are calculated to recover the annual expenses of completing Copy/ Printing requests, recouping incurred costs without mark up to all customers, regardless of funding source. The per copy rates factor the estimated annual production into the annual expense of the QCC's copier machine lease, service/ maintenance and repairs, and other raw supplies and materials such as actual paper cost. Pricing for other services provided by the QCC include annual maintenance/ service and repairs, supplies and the cost of materials.

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When Your Job is Completed

You will be contacted when your copy job is inspected for quality by the Copy Center Staff. The completed work may be picked up at any time during normal hours of operation, or make advance arrangements for delivery of your completed job to your Mail Stop on the next business day after job completion via DMC's Mail Services.

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Payment for Completed Jobs

Click Here for the payment process details associated with your funding source.

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Mission Statement

Department of Administrative Services: Consolidated service units at a contiguous location to the extent practical, and commonly known as “Downstate Depot”, that currently includes: Central Receiving, Central Stores, Quick Copy Center, Mail/Messenger, Warehouse, and Property Control, and provides:

  • A “one-stop” customer service location for multiple support unit services, and
  • Maximized workforce cross-training and deployment dependant upon daily workload.
  • Provide the highest standards of quality customer services and customer satisfaction while adhering to DMC’s Code of Ethic and Business Conduct, and Principles of Behavior (pgs 16-31), in support of DMC’s Educational, Clinical and Research enterprises, in a dependable manner while maintaining accurate records of all transactions within all applicable regulatory requirements.
  • Provide quality copy and finishing services in a cost effective, efficient, courteous and timely manner to all DMC community customers, including the coordination and processing of all external printing and copying needs.
  • Be a resource to the DMC community by providing accurate and knowledgeable printing information to assist the customer in determining the best cost-effective solution(s) that meet the customer's mission.

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