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Employment

Available Positions

Case Manager

Description of Duties:

Ensure that the family focused care program provides high quality family case management services and meets contract requirements. Provide feedback on progress towards goals during monthly supervision with the assistant director of care management. Complete intake assessment for new clients within 30 days of enrollment, complete biannual case conference, reassessment and comprehensive service plans for clients and families that address needs and promote participation in care. Provide supportive counseling and assistance around concrete issues to client/families, and referral to needed services. Secure benefits and services in a timely fashion and follow-up on referrals to insure comprehensive services to assigned patients. Complete progress notes for every patient encounter as well as follow-up done, in the electronic medical record with 24 hours. Collect performance improvement data to ensure quality of service delivery. Runs AIRS program twice a month to ensure that clients on case load are seen in a monthly basis. Maintain a caseload of a minimal of 40 clients enrolled in the family focus comprehensive program. Responsible for non-medical case management such as assist patients to enroll into the most appropriate ACA qualified health plan, exploring options for undocumented patients such as emergency Medicaid and safety net charity programs, assisting in completing paperwork for housing, legal assistance, food pantries and other community based services.

 

Qualifications:

REQUIRED: Bachelor's Degree with at least four (4) years’ experience family and children case management. Excellent organizational and communication skills highly desired. Must be familiar with social service resources in Brooklyn and have experience working with families. PREFERRED: Experience working with adult HIV/AIDS, ADAP and HASA population. Bilingual a plus (Creole).

 

Salary Range:  $42,000 - $55,000

Monday - Friday 9:00am - 5:00pm / 37.5 hours per week

 

Persons interested should mail their resume and a letter of introduction by July 9, 2015 to:

Michelle Melendez

Director of Behavioral Health
STAR Program

SUNY Downstate Medical Center

450 Clarkson Avenue, MSC 1240

Brooklyn, NY 11203-2012

 

 

Community Health Worker/ Research Support Specialist

 Description of Duties:

Contact patients before every medical visit to ensure that they keep their medical appointments. When necessary meet the patient at his/her home or another location in the community to link him/her to care. Make referrals, accompany patients to appointments at SHC and other health care providers, agencies providing housing, legal services, mental health services, substance abuse services, transportation and other social services. Provide language interpretation support and advocacy as needed. Assist clients in completing forms for services, including eligibility for health insurance (including Medicaid and insurance for purchase on the health exchange). Conduct outreach and re-engagement activities. Assist Senior Case Manager

and other program staff with client assistance activities. Participate in interdisciplinary case conference activities, outcome evaluation and quality improvement processes. Facilitate ongoing linkage with other agencies, including substance abuse treatment facilities. Attend community based meetings and participate in outreach activities such as health fairs, to facilitate networking and promote program services. Complete eShare data forms and document patient encounters in the electronic health record.

 

Qualifications:

REQUIRED: At least an AA or AAS degree in a healthcare related field with one year of case management or related experience working in a community based agency or health care organization. Effective computer, verbal, organizational and interpersonal skills required. Must be computer literate with a proficiency in word processing.

PREFERRED: Bachelor's degree with 2 - 3 years of case management or related experience in a community based services or health care organization. Bilingual Creole or Spanish speaking and writing. Field based home visit experience.

 

Salary Range: $35,000 - $36,000

Monday – Friday: 9:00am - 5:00pm / 37.5 hours per week

 

Persons interested should mail their resume and a letter of introduction ASAP to:

Sanna Moore/Ellen Honey

STAR Program

SUNY Downstate Medical Center

450 Clarkson Avenue, MSC 1240

Brooklyn, NY 11203-2012