NURSE MANAGER (TH STAFF ASSOCIATE)
Line Number: 33336
Salary Range: $50,359.00-$105,904.00+$3,026.00*
Brief Description of Duties:
The Nurse Manager will oversee the day-to-day patient care activities; coordinate all aspects of service delivery, including front desk staff, nursing and ancillary staff. Ensuring quality care delivery of nursing staff, development of CQI indicators related to nursing, nutrition and administration, and participation in the quality improvement committee. The Nurse Manager will also participate in the development of budgets for specific grant funded projects, overseeing purchase and use of medical supplies and development of the overall strategic plan for the STAR Health Center (SHC). SPECIFIC DUTIES INCLUDE: *Oversee and coordinate daily patient care activities and operations to ensure optimal patient experience. *Work with staff across disciplines to ensure smooth patient flow, including room assignment, timely start and end of sessions, completion of all elements of initial/annual visits, and team meetings and interventions as needed for effective patient care. *Ensure compliance with internal policies and regulatory requirements such as NYS Department of Health, Joint Commission and National Committee for Quality Assurance. *Supervise nursing, nutrition and clerical staff, ensuring appropriate staffing assignments, efficiency and responsiveness to patient needs to facilitate patient enrollment and retention in care at SHC and research programs. *Participate in the leadership of the SHC CQI program; directly responsible for the identification of nursing, nutrition and clerical QI measures, tracking and development of systems for improvement. *Work closely with the SHC Assistant Director, Care Management, Billing Office, and Office of Managed Care to monitor billing activity and maximize reimbursement opportunities. *Work collaboratively with DMC Patient Accounts and Registration Departments. *Work closely with investigators to ensure integration of clinical research into the STAR Health Center; coordinate regulatory and compliance processes for new and ongoing research projects. *Oversee management of the SHC electronic health record, coordination with institutional IS, registration and billing departments, and laboratory as needed. *Serve as SHC representative on internal and external committees to promote quality patient care and promotion of SHC services in the community. *Provide direct patient nursing care for SHC patients as needed.
All successful candidates must undergo various background checks, maintain credentials required for continued employment and adhere to the SUNY-DMC UHB Principles of Behavior. Clinical Faculty and Allied Health professionals must receive and maintain Medical Board authorization.
REQUIRED: NYS RN License; BS in Nursing from an accredited nursing school. A minimum of 5 years of ambulatory care experience and 3 years of managerial experience. Excellent written and verbal communication skills. Experience working with EHR and Microsoft Office Applications. Cultural competence required. PREFERRED: Master’s degree in Nursing, Public Health or related field. Experience in the treatments of HIV/AIDS; Buprenorphine or other substance abuse. Experience working in an Academic Medical Center with integrated care/research; and with regulatory requirements of Patient Centered Medical Home.
Persons interested in the above position should submit a resume along with a cover letter (must include Job Title and Line #) to: The Employment Office, SUNY Downstate Medical Center, MSC 1194, 450 Clarkson Avenue, Brooklyn, NY 11203
Internal Consideration Program: 02/10/15
Off-campus recruitment: 02/26/15
Patient Navigator (temporary position)
$30,000 - $37,500
Monday-Friday 9:00am - 5:00pm / 37.5 hours per week
Description of Duties:
Provide field-based health education on a monthly or weekly basis and skill building service to patients. Accompany patients to primary care appointments and to other health care and social service encounters. Coordinate ongoing navigation and logistical support for appointment keeping reminders, transportation and childcare arrangements. Track patients' progress through health education curriculum. Conduct social service and benefits reassessment and follow-up. Provide critical feedback to other members of the health care team on observations in the field through EMR notes, EMR messaging, participation in multidisciplinary care conference meetings and phone communication. Educate, coach and empower patients. Provide directly observed therapy (DOT) in patients' homes as needed; observe and record patient’s self-administration of antiretroviral (ARVs); and assess for and report any ARV related side-effects. Document all patient activities on required data forms for submission into eSHARE or an alternative data system.
REQUIRED: AA or AAS degree with at least three years of experience working in an agency providing case management, social services or health care services. PREFERRED: 4 year college degree may be substituted for one year experience. Experience working with HIV positive, substance abuse using and/or mentally ill chemically addicted (MICA) population. Bilingual in English/Haitian Creole or English/Spanish.
Persons interested should mail their resume and a letter of introduction to:
Nicole Eaton / Lori Hurley
SUNY Downstate Medical Center
450 Clarkson Avenue, MSC 1240
Brooklyn, NY 11203
Closing Date for Receipt of Applications: 02/25/15