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University Bookstore Return Policy

University Bookstore INFO

Phone: 718-270-2486
Fax: 718-270-4598
MailStop: 109
eMail: bookstore@downstate.edu
Location: STUDENT CENTER, 394 Lenox Rd, Main Floor Rm 2-24.
Hours:

9:30am - 6pm Monday & Thursday
9:30am - 5pm Tues, Wed & Friday

Manager: Kenneth Carlton

General: Returned items must be in clean and re-sellable condition and accompanied by the original cash register receipt. Cash will be refunded for cash sales. A credit memo will be issued for check sales (or a cash refund after 15 business days). A credit will be issued for credit card sales.

Textbooks: will be accepted for return within 3 business days from the beginning of each semester and 3 business days thereafter.

Exceptions:

  • Publishers do not accept return of review books, reference, special orders and specially marked textbooks, and therefore sale of these items are final.
    Special order clothing: Nursing Uniforms, Graduation Cap and Gowns, and custom imprinted items; All sales are final.
  • Medical Supplies and Diagnostic Equipment items are not returnable; All sales are final.
  • All Other Items: will be accepted for return within 3 business days from the date of purchase.