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Downstate Times

The Newsletter for SUNY Downstate
University Hospital of Brooklyn

Service Excellence – Customer Service Training

Classes are filling up quickly. Supervisors are asked to contact Eugene Walker at to schedule staff to attend one of the mandatory sessions. Wait for confirmation from Patient Relations before notifying staff.

July Training Dates

Training Dates Hours Location
July 8 12:00 - 2:30 pm HSEB Classroom 1B
July 24 9-11:30 am HSEB Classroom 1B
July 30 9-11:30 am HSEB Classroom 1B
July 31 12:00 - 2:30 pm HSEB 8th floor Faculty Lounge