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Downstate Times

The Newsletter for SUNY Downstate
University Hospital of Brooklyn

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ISSUE 5 star APRIL 2013


STAR Health Center Receives Top Rating for
Patient-Centered Care

photo of Jack DeHovitz

Jack DeHovitz, MD, MPH
Distinguished Service Professor

The STAR Health Center has received Level 3 recognition by the National Committee for Quality Assurance (NCQA) as a patient-centered medical home (PCMH). Level 3 designation is the highest achievable recognition for a medical group, awarded only to programs that pass a rigorous review process. Attaining a high score of 94.75 out of a possible 100 points required a strong team effort and is a testament to the quality and scope of the STAR Health Center's services.

Under the leadership of Distinguished Service Professor Jack DeHovitz, MD, MPH, the Center has been providing clinical care and support services for HIV-positive adults since 1991. Patient education, gynecological services, social work case management, and mental health and substance abuse assessment are just some of its many services.

"The STAR Health Center's care model embodies the core medical home principles of expanded access and service coordination, support for patients' self-management of chronic conditions, and the use of electronic health records and quality metrics to manage our population's health," says Dr. DeHovitz. He believes that NCQA PCMH recognition "is a welcome affirmation that our work at STAR reflects the best practices in primary care and supports the federal and state health reform goals of improving quality of care and the patient experience while lowering costs, especially for the most medically complex populations."

The STAR Health Center is the first program at Downstate to receive Level 3 NCQA certification

nurse weighing patient

Charge nurse Mary Crymes, RN, offers health and nutrition counseling.

NCQA is a private, nonprofit organization dedicated to improving healthcare quality. It accredits and certifies a wide range of healthcare organizations and also recognizes clinicians and practices in key areas of performance.

NCQA's Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. Its PCMH program recognizes physician practices that prioritize the strengthening of the physician-patient relationship, coordinate care for patients across multiple settings, and engage in a team approach to improving patient care.