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Department of Biomedical Communications
Routine services are generally priced per item. Projects of a complex or extensive nature may be priced on the basis of time and materials. Project-related expenses (i.e. travel, shipping, rental of special equipment, subcontractor fees, etc.) will be added to the normal charge. Upon request, written estimates for projects will be provided.
NormalTurnaround time for routine work in the production of graphics, slides and prints ranges from 1 to 5 days. Imaging computer graphic slides requiring no adjustments, as well as producing black and white slides, color slides, passport photos, overhead transparencies, poster prints, digital prints and film processing, are routinely done in 24 hours. Project work is normally scheduled by the appropriate supervisor or technical specialist, based on variables such as workload and project complexity.
We understand that sometimes services are needed on a rush basis. Every possible effort will be made to meet your deadline. However, rush requests can only be accepted if time permits and if they do not jeopardize normally scheduled jobs. A rush charge of an additional 50 percent will be added when you require a guaranteed turnaround time that is shorter than the normal turn around time assigned to your project. If we feel that we are unable to meet the indicated deadline, we will notify you before the work order is written and entered on our computer, and indicate the earliest time we could guarantee completion.
If this time frame is unacceptable, we suggest alternative solutions, such as modification of material, choosing a faster production medium, or show clients how they could do certain parts of the work themselves. We will also help identify alternative service bureaus or biomedical communication departments at local metropolitan medical centers. Please note that their charges may be considerably higher.